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Summary of The Influencing Pocketbook

Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision.

Title Information

ISBN:

9781870471794

Pages:

112 pages

Format:

Hardback

Product Code:

142941

Publisher:

Management Pocketbooks

Published:

05/08/2000

Press and Industry Reviews

;From the Management Pocketbook series, this small book provides a comprehensive but concise learning guide to effective influencing, a vital business skill that many managers have difficulty with. The book is well laid out and follows a clear structure. It introduces key concepts and steps to influencing, followed by eight different influencing styles. Practical strategies and tactics for handling resistance are provided, as well as knowing when to ask for a decision and tactics to secure it. With suggestions for further learning, this book can be used as an excellent introduction to influencing and as a quick reference guide whilst you develop your skills. (Kirkus UK);

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