What's This India Business? [Hardback]by Paul Davies
Usually ships within 3 to 5 working days Description of What's This India Business?In "What's this India Business?" Paul Davies reveals the secrets you need to take full advantage of the competitive edge that India can give your company. A major global services revolution is happening, and India is at the forefront.As India becomes the fourth largest economy in the world, it is progressing from being an international IT power house to the world's back office provider for the twenty first century. "What's This India Business?" shows you how to take advantage of the edge India can give your company, and shows how to transform your business responsibly and effectively. Everyone is familiar with call centres located in Bangalore or Delhi, but human resources, internal accounting and legal processes are following. India, ahead of all other countries, will be the main service industry centre for the West. "What's This India Business?" contains proven strategies to enable your company to work effectively and confidently with Indian businesses. It allows you to establish competitive advantage, surge ahead of market trends, build effective and sustainable new business models and unleash the flexibility, quality, and availability of Indian business people to the lasting benefit of your business and the international economy. Title Information
Write a review of this book Customer Reviews from AmazonContents of What's This India Business?Preface1. India Today and Tomorow The Indian Economy Some Recent History Some Geography The Weather Traveling Around Education The Offshore Revolution PART ONE: What's This Offshoring Business? 2. Business Process Offshoring The Initial Business Drivers Core and Non-Core Revenue Distance Local Knowledge The Importance of the Process The Incredible Shrinking Core IT Offshoring Business Process Offshoring Do It Yourself or Outsource All or Part of the Process Dirty or Clean Data Protection 3. India and the Global Services Revolution The Indian IT Services Industry The Indian Business Process Outsourcin Industry ITES Quality Other Countries 4: Where to Start Identifying Suitable Suppliers or Partners Fact Finding in India The Tender Process The Indian Company's Presentation Seven Criteria For Choosing a Supplier - Managment Capability - Alignment With Western Business practice - Competive Threats - Size - Understanding Each Other's Strategic Objectives - Shared Objectives - Intention - Summary Language and Communication international Indian Companies PART TWO: Welcome to India 5. Your Arrival Immigration Currency Exchange Lakhs and Crores From Airport to Hotel Tipping - and Begging Hotels and Other Experinces The Phone System Settling Down for Your First Night 6. Preparing for Day One Dress Code Eating... ...and Drinking An Introduction to Names Hierarchy The Family Sexual Equality Religion and Rligous Observance 7. Getting Around Taxis, Taxi Drivers, and Private Hire Walkng in India Elevators and Personal Space Place Names Off You Go 8.. IST - Indian S t r e t c h a b l e Time The Full Story Arranging Times for Meetings Holidays 9. Meeting Differences Traders First and Last Politeness Yes other linguistic Traps Corruption Management Consultancies Individual Security Understanding Each Other Ending the Meeting Making it Work in India PART THREE:What's Right For You 10. Making the Right Decision Assumptions Measurements Financial Projection Start-Up Costs Social Costs and Development Benefits Return on Investment Cost Avoidance Contingency, Disaster Recovery and Business Continuity The Pilot Your Final Plan 11. Due Diligence and Avoiding Risks Recognizing Rogues Indian Civil Law The Indian Admin Service Contact Agreement Exit Strategy and Risk Analysis Account Management Company Accounts Regulation Public and Employe Relations Your Own Team Be Prepared 12. Negotiations and the Art of Haggling Body Language International Negotiation Styles Negotiations in India Market Testing Recognising when you have a deal the Agreement 13.The Right Result 14. Creating Further Advantage 15. Breaking into the Indian Market 16. Corporate Social Responsibility Your Local Economy The Wider Perspective The Luddites References Bibliography Useful Websites |
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