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The Black Book of Outsourcing by Douglas Brown,Scott Wilson
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    • Product code: 21223
    • ISBN: 0471718890, ISBN13: 9780471718895, 384 pages, hardback
      Published by John Wiley & Sons in 2005 , 1ST edition
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    Description of The Black Book of Outsourcing

    PRAISE FOR THE BLACK BOOK OF OUTSOURCING

    "The Black Book of Outsourcing moves beyond the rhetoric and offers specific strategies for those choosing to outsource and for those whose careers have been impacted by outsourcing. Outsourcing is a reality. This book shows companies and workers alike how to turn it into an opportunity."

    —Thomas J. Donohue, President and CEO, United States Chamber of Commerce

    "An exhaustive, in–depth look at one of the most pressing competitive issues of our time. Required reading for all executives who hope to survive in the global economy."

    —Joseph P. Quinlan, Chief Global Economist, The Johns Hopkins University

    "This book will help you gain an understanding that in the new global, high–tech economy, there′s no cruising altitude."

    —Robert Reich, Former U.S. Secretary of Labor, Clinton Administration

    "Outsourcing is not a fad, but an important shift in how business is done in the global economy. As a global outsourcing leader, Capgemini understands the importance of being informed in making any outsourcing decision. The Black Book of Outsourcing provides a wealth of information on how to get it right."

    —Terry Jost, North American Outsourcing Leader, Capgemini

    "The Black Book of Outsourcing offers fresh, organized thinking on one of the most vexing and emotionally charged business challenges."

    —Ashish Arora, Professor, The Heinz School of Public Policy and Management, Carnegie Mellon University

    "This book challenges readers to re–evaluate their preconceived notions about outsourcing."

    —J. Brian Quinn, Buchanan Professor of Management Emeritus, Tuck School of Business, Dartmouth College

    "This is, without question, the most comprehensive publication on outsourcing. It′s destined to become the most regarded source of essential outsourcing information and practice. The Black Book of Outsourcing is the most important outsourcing investment you can make."

    —Ward Holland, Vice President, Strategic Initiatives and Corporate Development, Wachovia Corporation



    Contents of The Black Book of Outsourcing

    Preface: Outsourcing Myths and Realities

    Introduction: The Silver Lining of Outsourcing; Opportunities and Challenges

    PART ONE: HOW TO PLAN, MANAGE AND LEAD OUTSOURCING INITIATIVES

    1. An Overview of the Outsourcing Process

    2. Making the Decision to Outsource

    3. What You Need to Know Before You Start

    4. Assessing Cost Benefit and Risk for Your Outsourcing Venture

    5. What to Consider Outsourcing.

    6. How to Launch Your Outsourcing Strategy

    7. How to Manage Your Outsourcing Vendor

    8. Key Legal Issues of Outsourcing

    9. Career Opportunities for Managing Outsourcing

    10. Top Outsourcing Vendor Directory

    11. Common Outsourcing Mistakes, and How to Avoid Them


    PART TWO: THE INDISPENSABLE GUIDE TO FINDING AN OUTSOURCING CAREER

    12. Twelve Industry Secrets to Succeed & Survive in the New Global Economy

    13. Your Job has Been Outsourced…Where to you Go Next?

    14. Professional Outsourcing Certifications at Every Level

    15. Outsourcing Hot Jobs

    16. Reinventing Your Career to Outsourcing - Using All Available Resources


    PART THREE: THE INDISPENSABLE GUIDE TO ENTREPRENEURIAL STARTUPS

    17. The Pioneering Breed of Outsourcing Entrepreneurs

    18. The Outsourcing Start-Up Boom

    19. Starting Your Outsourcing Business

    Glossary

    About Douglas Brown and Scott Wilson

    DOUGLAS BROWN is President and cofounder of the Outsourcing Management Institute, an outsourcing consulting firm to institutional advisors, prominent corporations, governments, and other organizations. He has served in senior operations management and executive business development positions in Fortune 500 corporations and start–up ventures alike, particularly in the healthcare and IT industries. He lives in Pinellas County, Florida, with his wife Janine and their three children.

    SCOTT WILSON is cofounder of the Out–sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.


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