Stop Telling, Start Selling [Paperback]

How to Use Customer-Focused Dialogue to Close Sales

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Shipping from 01/04/2012 - can be pre-ordered

Description of Stop Telling, Start Selling

If you want to earn your customer's interest, trust, and business, Richardson explains the need to STOP telling the customer about your product or service and START a true customer dialogue. This newly revised and updated edition shares critical skills every salesperson needs to build customer relationships and close more sales.

Title Information

ISBN:: 9780071603829
Pages:: 256 pages
Format:: Paperback
Product Code:: 275275
Publisher:: McGraw-Hill
Published:: 01/04/2012
Edition:: 3rd Revised edition

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About Linda Richardson

Linda Richardson is the Founder and Chairwoman of Richardson, a global sales training business and is credited with the movement to Consultative Selling. Other innovations she has spearheaded in the sales training industry are: development of a comprehensive, integrated curriculum dedicated exclusively to sales, commitment to customization vs. generic training, and development of an interactive coaching-type training methodology.

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