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Marketing Management by Philip Kotler,Kevin Lane Keller,Malcolm Goodman,Torben Hansen
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Marketing Management [Hardback]

First European Edition

by Philip Kotler and Kevin Lane Keller and Malcolm Goodman and Torben Hansen
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£51.99
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Description of Marketing Management

The American edition of Marketing Management is the world's leading marketing text because its content and organization consistently reflect changes in marketing theory and practice . This new European Edition of Marketing Management has been inspired by the American edition and explores the challenges facing European marketing practitioners, with all the case studies and exercises newly re-written for European students.

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Title Information

ISBN:
9780273718567
Pages:
928 pages
Format:
Hardback
Product Code:
358969
Publisher:
Pearson Education Limited
Published:
09/04/2009
Edition:
European ed Edition

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Contents of Marketing Management

PART 1 UNDERSTANDING MARKETING MANAGEMENT

1 Defining Marketing : The European Context
2 Understanding Marketing Management
3 Developing Marketing Strategies and Plans
4 Managing Digital Technology in Marketing

PART 2 CAPTURING MARKETING INSIGHTS

5 The Changing Marketing Environment and Information Management
6 Managing Market Research and Forecasting
7 Analysing Consumer Markets
8 Analysing Business Markets
9 Dealing with the Competition

PART 3 CONNECTING WITH CUSTOMERS

10 Segmenting, Analysing and Creating Target Market Differentiating and Positioning Strategies
11 Creating Customer Value, Satisfaction and Loyalty

PART 4 BUILDING STRONG BRANDS

12 Creating and Managing Brand Equity
13 Devising a Contemporary Branding Strategy

PART 5 SHAPING THE MARKET OFFERING

14 Designing, Developing and Managing Market Offerings
15 Introducing New Market Offerings
16 Developing and Managing Pricing Strategies

PART 6 DELIVERING VALUE

17 Designing and Managing Supply Networks
18 Managing Service Process and the Customer Interface

PART 7 COMMUNICATING VALUE

19 Designing and Managing Marketing Communications
20 Managing Global and Personal Communications

PART 8 MANAGING MARKETING IMPLEMENTATION AND CONTROL

21 Implementing Marketing Management
22 Managing Marketing Metrics

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