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Description of Operations Management

The Tenth Edition of "Operations Management" features the latest concepts and applications while preserving the core concepts that have made the text a market leader. Stevenson's careful explanations and approachable format supports students in understanding the important operations management concepts as well as applying tools and methods. By providing detailed examples, solved problems, questions, and cases students learn by doing, and the Tenth Edition continues to offer more support for 'doing Operations' than any other.

Title Information

ISBN:

9780070091771

Pages:

896 pages

Format:

Paperback

Product Code:

378954

Publisher:

McGraw-Hill

Published:

01/12/2008

Edition:

10th Revised edition

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About William J Stevenson

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications. He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications. Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

Contents of Operations Management

1 Introduction to Operations Management
2 Competitiveness, Strategy, and Productivity
3 Forecasting
4 Product and Service Design
4S Supplement: Reliability
5 Strategic Capacity Planning for Products and Services
5S Supplement: Decision Theory
6 Process Selection and Facilities Layout
6S Linear Programming
7 Design of Work Systems
7S Learning Curves
8 Location Planning and Analysis
8S The Transportation Model
9 Management of Quality
10 Quality Control
10S Acceptance Sampling
11 Supply Chain Management
12 Inventory Management
13 Aggregate Planning
14 MRP and ERP
15 Lean Operations
15S Supplement: Maintenance
16 Scheduling
17 Project Management
18 Management of Waiting Lines