Customer Services books and eBooks

Featured Books

£32.42

20% off

University of Phoenix XML Leveraging Customes Relationships

by Penny E. Reynolds

£66.69

20% off

University of Phoenix XML Call Center Management

Overview and Applications
by Penny E. Reynolds
Maggie Klenke

Popular Customer Services books and eBooks in the last 24 hours

Customer Care Excellence

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University of Phoenix XML Call Center Operati...

Penny E. Reynolds
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University of Phoenix XML Strategies for Mana...

Penny E. Reynolds
Maggie Klenke
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Strategic Marketing: Planning and Control

Graeme Drummond
John Ensor
Ruth Ashford Paperback

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Why CRM Doesn't Work

Frederick Newell
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Scoring Points, 2nd Edition

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Terry Hunt Hardback

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Customer Satisfaction Audit

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Customers.Com

Patricia B Seybold Paperback

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The One-to-one Future

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Martha Rogers Paperback

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Call Centres

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